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Citipost Mail > Who we are > The team
The Team

The people that make it all happen...

Say hello to the hard working people at Citipost Mail...

We're the industry experts in smart mail management, delivering in excess of 4 million items of mail every single week. Behind every successful delivery is a team of experienced, customer-focused people really passionate about giving your business the best possible service.

From proactive account managers to dedicated mail sorters and drivers, we all share a real determination to do an outstanding job. Here are just a few of the faces that make it all happen...

Rob's spent his whole career in the postal industry. After rising through the ranks at Royal Mail, he was headhunted by DHL to set up its downstream access mail division. In 2006 he launched Citipost Mail, which turned over more than £44m in 2014.

Rob Bradford

Managing Director

Recognising Chris's part in the phenomenal growth of his previous employer, we were keen to bring his expertise and passion into our business. Chris has had a similar impact here, assembling a team who have seen growth from £19m to £44m in three years.

Chris Phillips

Head of Mail Services

Lesley was headhunted from her previous role as the MD designate of one of our largest clients. Who better to hire to continuously improve our customers' experience? Lesley took the lead in transforming our operationally focused business into a customer-centric one.

Lesley Thornton

Client Experience Director

Limara has progressed rapidly since joining us in 2008. Totally focused on our customers' needs, she has a real passion for quality, pushing operational departments to provide the best possible levels of service, while encouraging continual learning and development within the client services team.

Limara Lohan

Head of Client Services

Steve has over 25 years' experience in sales and business development, 16 of those in the mail industry. His extensive knowledge and success enable him to support diverse clients – from charities and bluechip companies to mailing houses. He also oversees our graduate recruitment and training programme.

Steve Travi

Senior Business Development Manager

Mark's worked for 21 years in the industry, within international, national, courier, freight and logistics handling, as well as global print management and fulfilment. He was one of our earliest clients before joining us in 2010 and progressing to become Senior Business Development Manager.

Mark Wawman

Senior Business Development Manager

Widely recognised in the direct marketing, print and postal industries, John's held a range of roles over 26 years, from artworker right through to company director and chairman of industry councils. Having joined us in 2015, John's quickly proving to be a fantastic addition to the sales team. 

John Ellis

Senior Business Development Manager

With over 15 years in the industry, Guy's an expert when it comes to post. His advice and expertise is an invaluable asset to his clients, who trust Guy to optimise all aspects of their mailings and always have the right solution. 

Guy Cliffe

Consultant Business Development Manager

With over 20 years' experience in mail and direct marketing, Rob is well respected in the industry. An asset to our team, he excels in sales and business development, is a Chartered Marketer and holds a postgraduate diploma in business management.

Rob Pratley

Senior Business Development Manager

From a business development background, Kim has 4 years' experience within the mail industry and is a stand out asset at Citipost Mail. Her agile attitude towards business management ensures that our client's needs are met, from large global businesses right through to the smaller family run companies.

Kimberley Bishop

Senior Business Development Manager

James beat the competition to secure a sought-after position as a business development manager after completing our graduate recruitment scheme alongside colleague Sam Benbow. Since then, he's shown a real hunger to succeed and is a welcome addition to the team.

James Whitehurst

Business Development Manager

Sam is another exceptional graduate, hand-picked fresh from our competitive graduate recruitment scheme alongside colleague James Whitehurst. Intensively trained in all aspects of the business, he's determined, enthusiastic and has a great future as part of our team.

Sam Benbow

Business Development Manager

Hannah is our longest standing, most experienced account manager. Since joining in 2009, she's taken on many key roles and has a true dedication for customer care and ensuring clients get the service they deserve.

Hannah Straw

Client Services Account Manager

Tabbs joined us in 2008 and has a fantastic understanding of his clients' needs. He prides himself on being the voice of his customers within the business, ensuring their mailings always run smoothly.

Tabbassam Hanif

Client Services Account Manager

One of our longest serving employees, Diane's always pushing to meet our clients' expectations. With a vision for quality and a hunger for client satisfaction and retention, she's a real asset to the client services team.

Diane Smith

Client Services Account Manager

Felicity's role is incredibly important, as organisation and accuracy are key to the smooth running of all our mail collections. Felicity not only does her job extremely well but she also injects energy and enthusiasm into our team. 

Felicity Bolger

Client Services Planning & Forecasting Administrator

Joining us in 2008, Alex has a broad and valuable role. Not only does he look after data analysis, handling and label generation and management, he also supports bureau software development, data protection and customer troubleshooting.

Alex Simpson

Bureau Services Manager

Ewa is another brilliant addition to the client services and bureau team. She's excellent at managing tight deadlines and liaising with clients on a daily basis, ensuring they get the services and support they need in a timely manner. 

Ewa Stolowska

Bureau Services Assistant