The largest privately-owned downstream access provider in the UK
We were recently recertified as a ‘Great Place to Work’ in the 2024 awards. Alongside this, we were ranked 8th in the ‘Best Workplaces to Work for Women’ category, 12th in the ‘Best Workplaces for Wellbeing’ category and 18th in the ‘Best Places to Work for Development’ category. We have also been shortlisted for the 2024 Personnel Today Awards.
Citipost Mail is an Investors in People accredited company with a clear mission to have an engaged workforce with both individual and shared pathways to success. Our employee incentives include dedicated training and development programmes, an in-house reward and recognition scheme (including staff nominated Employee of the Month awards), staff activities which have included our Annual Office Games Day, Bake-off competitions and regular social events.
If you think you can be part of a team that is committed to providing the best service to our customers and would like to be part of our continued growth, we’d love to hear from you. We’ll post our latest vacancies here, or you can email us with your CV and a covering letter to: HElkin@citipost.co.uk
Current Vacancies
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Account Manager
Location: Remote / Office – Alfreton, Derbyshire Department: Print Services Responsible To: Head of Print Services Normal Hours: Monday – Friday (Full time 40 Hours)
About Citipost Mail
Citipost Mail is the UK’s leading privately owned DSA provider, utilising expert knowledge and experience to provide outstanding service and cost savings for both UK and International Creative, print and Direct Mail campaigns from concept to delivery
This is a Position, to support the growth to the print management division of the business.
Key Responsibilities and Requirements:
Skill Set
Graphic Designer
Location: Alfreton, Derbyshire Salary: to be agreed depending on experience Start date: March 2026 Contract type: Full-time, permanent
Citipost Mail is one of the UK’s leading mail and communications providers, delivering innovative, customer-focused solutions for businesses across multiple sectors. We pride ourselves on providing exceptional client service, combining creativity with technology to support our clients’ marketing, mail, and communication requirements.
The Role
We are looking for a talented, confident, and proactive client-facing Graphic Designer to join our team. This role will sit within the marketing department, working closely with internal teams, the wider business, and external clients.
The successful candidate will take responsibility for delivering high-quality creative design solutions for Citipost Mail’s marketing materials and for a range of client projects. This is a hands-on role with frequent client interaction, requiring confidence in presenting ideas and managing feedback professionally.
You will be based at our Derbyshire office but will have the flexibility to work from home as part of a hybrid working arrangement. Some travel to client meetings and events will be required.
Key Responsibilities
Skills and Experience Required
Desirable
What We Offer
Get In Touch
If you are interested in applying for this role, please send your CV to helkin@citipost.co.uk
Business Development Specialist
Department: Print Services Location: Remote / Office Responsible To: Director of Print Services Normal Hours: Monday – Friday (Full Time 40 Hours)
Job Description
Citipost Mail is the UK’s leading privately owned DSA provider, utilising expert knowledge and experience to provide outstanding service and cost savings for both UK and International Creative, print and Direct Mail campaigns from concept to delivery.
This is a Position, to provide growth predominantly to the print management division of the business but will touch all divisions of the organisation.
Key Responsibilities and Requirements are as follows:
Client Relationship Manager / Team Leader
Department: Client Services
Location: Citipost Mail, Unit 3, Swanwick Court, Swanwick, Alfreton, Derbyshire, DE55 7AS
Responsible To: Head of Client Services
Normal Hours: 09:00 – 17:30
As Client Relationship Manager / Team Leader, you will be responsible for managing a portfolio of assigned clients while providing day-to-day leadership and direction to the Client Services team. Your primary objectives are to develop and maintain long-term client relationships, safeguard revenue, identify opportunities for account growth, and ensure the consistent delivery of exceptional service standards.
You will lead by example, acting as a role model for customer service excellence, accountability and collaboration. Alongside managing client relationships, you will coach, support and develop team members, ensuring workloads are effectively managed and departmental objectives are achieved. Working in a face-paced and ever-changing environment, you will balance multiple priorities, stakeholders and client requirements. You will be expected to identify opportunities for continuous improvement, implement innovative solutions, challenge existing processes where appropriate, and contribute to the ongoing development of both the Client Services function and the wider business.
Key Responsibilities & Accountabilities
Authority Level
Authority to manage day-to-day client relationships, allocate team workloads, coordinate departmental priorities, recommend training and development activities, support performance management processes, and escalate operational or client issues as appropriate.
