How can we help?
  • Interested in our smart hassle free mail services? Find out more!
  • Do you have a query about your parcel delivery? Find out more!

Please fill out this form so we can contact you

Our sister company 13ten deal with all parcels, so if you've had a problem with your delivery simply visit their website and they'll sort it.

VISIT 13ten
Citipost Mail > Why use us? > Case Studies & Testimonials > John Eastwood Hospice Trust
Case Studies

What our clients are saying about us...

John Eastwood Hospice Trust

'As well as reducing our mailing costs, Citipost have offered invaluable practical help and advice. We really appreciate their support, which is so important to our charity, and their excellent customer service. We look forward to working with them in the future.'  

Yvonne Shucksmith, Fundraising and Events Manager

John Eastwood Hospice Trust

We started working with John Eastwood Hospice in 2015, and at Citipost Mail we are proud to be working with such an inspiring charity. John Eastwood Hospice are focused on delivering a high level of care to those who need it at critical times, both in the hospice and the local community. By working with Citipost Mail, John Eastwood Hospice can ensure that their mailings are managed efficiently and at the lowest possible cost.

The challenge

Maximising the impact of John Eastwood Hospice's mailings, with key goals being to increase the reach and awareness of their campaigns whilst keeping the postal costs to a minimum.

The strategy

John Eastwood Hospice is a charity close to our hearts here at Citipost Mail, and we have worked closely with the fundraising manager to help smarten their mail management.

We analysed John Eastwood Hospice's postal profile, management and spend in order to significantly reduce their postal costs. We were able to suggest a different mail process which has saved the charity both time and money; whilst still ensuring that their direct mail reaches their recipients in the most timely manner. We have also provided John Eastwood Hospice with a dedicated account manager to look after all of their mailing needs, meaning that there's always an expert on hand to support them whatever their query.

John Eastwood Hospice is a fantastic client to work with and we are delighted to have been able to able to help them optimise their mailings. We are passionate about supporting this charity, and the savings made on postal expenditure since working with Citipost Mail have seen John Eastwood Hospice increase their marketing reach. This has enabled them to mail a larger volume of end recipients, and therefore benefits their organisation as a whole. 

We continue to work with John Eastwood hospice, aspiring to deliver excellent customer service and fantastic mail management on a daily basis.