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Citipost Mail > Our services > Agency agreements & VAT exemptions
Agency agreements

What are Agency Agreements?

If you're a charity, financial or political organisation that can't claim back VAT, we can help.

Some organisations aren't allowed to claim back VAT on operating costs like bulk postage. If that includes you, we can still help you make savings by setting up an agency agreement contract. They make a big difference to many of our customers and whether you're new to us or not, we can set one up for you.

Our efficient agency agreements work like this...

An agency agreement is a contract which enables you to be charged as you would be by Royal Mail directly (exclusive of VAT), while still having your account looked after by a licensed postal operator like Citipost Mail.

So, you enjoy direct, lower pricing on your bulk mailing, but still receive all the set-up support and ongoing account management you need from us. It's the best of both worlds.

Please note that you will pay VAT on Citipost Mail's charges. For more information, please contact your Account Manager.